SALES AND CUSTOMER SERVICE TEAM
Our company has a well-trained and professionally knowledgeable business team that can accurately answer customers' questions regarding products, orders, logistics, etc. We regularly conduct training and assessment for the business team to enhance their service awareness and professional capabilities.
We provide customers with multiple convenient communication methods, such as online chat, email, telephone, etc., so that they can contact us at any time, and customers' problems and feedback can be processed and replied to in a timely manner. We fully understand and analyze customers' needs and preferences to provide personalized product recommendations and solutions. We track customers' purchase history and provide targeted after-sales services and upgrade suggestions. We offer a clear policy for reissuing defective goods to ensure that customers have no worries during the purchase process.